Privacy Policy

Nexora Roadside Assistance LLC (“Nexora”, “we”, “us”) respects your privacy. This policy explains what information we collect when you contact us or use this website, how we use it, and your choices.

Information We Collect

When you call, text, email, or submit a service request, we may collect: your name, phone number, email address (if provided), current location, vehicle details, the service you need, and any message you provide. We also collect basic technical information such as the pages you visit, which may be processed by analytics or hosting providers.

How We Use Your Information

We use your information to respond to your roadside assistance request, dispatch help to your location, communicate with you about the service, and improve our website and service quality. We do not sell your personal information.

Sharing of Information

We may share your information with service providers and partners who help us deliver roadside assistance (for example, a dispatched roadside service provider who needs your location). We may also disclose information when required by law.

Cookies and Analytics

This website may use cookies or similar technologies for basic functionality and, if enabled, analytics. You can control cookies through your browser settings.

Data Retention

We retain service request information for as long as needed to provide the service and for reasonable record-keeping afterward.

Your Choices

You may contact us at nexoraroadside@gmail.com to request access to, correction of, or deletion of your personal information, subject to applicable law.

Contact

Questions about this policy can be sent to nexoraroadside@gmail.com or by calling (682) 888-8104.

Changes

We may update this policy from time to time. The updated version will be posted on this page with a revised date.